How to Use the GRHC Applicant and Resident Portals
To facilitate our transition to new software, the GRHC Applicant and Resident Portals are currently unavailable. New portals will be available soon.
If you have submitted a GRHC housing application...
Use the GRHC Applicant Portal to:
- Update the information on your housing application
- Check your status on a waiting list
First-time My Housing Portal users will need to click “Register,” fill in all required fields and follow the screen prompts to complete the registration process. Your portal account will be available 24 hours after registration is submitted.
Questions about your housing application?
If you have a question about your housing application, your waiting list status or GRHC housing programs, please email our support team at contactus@grhousing.org.
GRHC staff do their best to respond to emailed questions within 48 hours.
Get help by phone
GRHC staff are available to answer your questions Monday through Thursday between 8:00 a.m. and 5:00 p.m., and Friday between 8: a.m. and noon at (616) 235‑2600.
If you are a current HCV Program participant...
Use the GRHC Resident Portal to:
- Upload your Annual Recertification paperwork or ask questions about your recertification.
- Report an income change.
- Add or remove a family member from your voucher. You can upload the required Move-In Approval Request or Move-Out Approval Request at the time you submit your support ticket.
- Start the paperwork needed to move to a new unit with your voucher assistance. You can upload the required “Intent to Vacate form at the time you submit your support ticket.
- Start the paperwork needed to move or “port” out of the area with continuing voucher assistance.
- Brochure that explains Housing Choice Voucher portability
- Portability Request Form
How to contact your HCV Coordinator:
Your HCV Coordinator can be reached at contactus@grhousing.org.
GRHC staff do their best to respond to emailed questions within 48 hours.
Get help by phone
GRHC staff are available to answer your questions Monday through Thursday between 8:00 a.m. and 5:00 p.m., and Friday between 8: a.m. and noon at (616) 235‑2600.
If you live in a GRHC housing development*...
Use the GRHC Resident Portal to:
- Make a maintenance request (submit a work order).
- Report an income change.
- Upload your Annual Recertification paperwork or ask questions about your recertification.
- Get answers to questions about your rent.
*GRHC agency-owned housing developments include Adams Park Apartments, Antoine Court Apartments, Campau Commons Apartments, Creston Plaza Apartments, Hope Community, Leonard Terrace Apartments, Mount Mercy Apartments, Ransom Tower Apartments, Scattered Sites and Sheldon Apartments.
How to email your Asset Management office:
Your Asset Management team can be reached at contactus@grhousing.org.
GRHC staff do their best to respond to emailed questions within 48 hours.
Get help by phone
If you have an emergency maintenance need or would simply prefer to speak with staff directly, please phone your building’s Asset Management office; office hours for non-emergency needs are Monday–Thursday 8:00 a.m. to 5:00 p.m., and Friday 8:00 a.m. to noon:
Adams Park Apartments: (616) 235‑2865
Antoine Court Apartments: (616) 588‑8391
Campau Commons Apartments: (616) 235‑2879
Creston Plaza Apartments: (616) 235‑2646
Hope Community: (616) 235‑2600
Leonard Terrace Apartments: (616) 235‑2890
Mount Mercy Apartments: (616) 235‑2843
Ransom Tower Apartments: (616) 235‑2881
Scattered Sites: (616) 235‑2879
Sheldon Apartments: (616) 235‑2860